Privacy Policy
This Privacy Policy applies to the APEX FieldProIQ mobile application and all related services operated by Apex Infinity Ventures, Inc. By using our app, you agree to the collection and use of information as described in this policy.
Information We Collect
We collect information necessary to provide field technician management services, including:
- Name, email address, and phone number during account registration
- GPS and location data while the app is in use for job dispatch and tracking
- Device information including device type, operating system, and push notification tokens
- Photos and files uploaded through the app in connection with job documentation
- Job-related data including work orders, checklists, moisture readings, and expense records
- Chat and communication data between technicians and customers
- Usage data and app activity logs for performance and security purposes
How We Use Your Information
We use the information we collect to:
- Operate and provide the APEX FieldProIQ platform and its features
- Dispatch and assign jobs to field technicians
- Enable real-time GPS tracking for job coordination
- Send push notifications about job updates, alerts, and communications
- Generate job reports, invoices, and documentation
- Monitor driving behavior and safety analytics
- Improve app performance, security, and user experience
- Comply with legal obligations
Location Data
APEX FieldProIQ collects precise GPS location data while the app is in use. Location data is used exclusively for job dispatch, technician tracking, and driving analytics. We do not sell or share your location data with third parties for advertising purposes.
You may disable location access in your device settings, but doing so will limit core app functionality.
Data Sharing
We do not sell your personal information. We may share data with:
- Your employer or the restoration company that manages your account
- Service providers who assist in operating our platform (cloud hosting, push notification services)
- Law enforcement or regulatory authorities when required by law
Data Retention
We retain your data for as long as your account is active or as needed to provide services. Job records and documentation may be retained for up to 7 years for compliance and legal purposes. You may request deletion of your account by contacting us.
Security
We use industry-standard security measures including AES-256 encryption, secure HTTPS connections, and role-based access controls to protect your data. However, no method of transmission over the internet is 100% secure.
Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict certain processing of your data
To exercise these rights, contact us at the address below.
Children's Privacy
APEX FieldProIQ is intended for use by professional field technicians and is not directed at children under 13. We do not knowingly collect data from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via the app or email. Continued use of the app after changes constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy, contact us at: